Commitment to Diversity, Equity and Inclusion
Frazier Behavioral Health (“Frazier”) is committed to fostering a diverse, inclusive and equitable environment for employees, patients, and their family members. Frazier strives to deliver high quality care in a respectful, culturally sensitive, and patient-centered manner.
Frazier does not exclude, deny benefits to, or otherwise discriminate against any person on the grounds of race, color, or national origin, or on the basis of disability or age in admission to, participation in, or receipt of the services and benefits of any of its programs and activities or in employment therein, whether carried out by Frazier directly or through a contractor or any other entity with whom Frazier arranges to carry out its programs and activities.
In case of questions concerning this, or in the event of a desire to file a complaint alleging violations of the above, please contact our Human Resources team at (866) 219-8595.
COMMUNICATIONS WITH PERSONS WITH SENSORY IMPAIRMENTS
Frazier is committed to ensuring that qualified persons with disabilities, including those with impaired sensory or speaking skills, receive effective notice concerning benefits or services or written material concerning waivers of rights or consent to treatment. All aids needed to provide this notice are provided without cost to the person being served.
Requests for additional assistance or other service modifications required pursuant to this policy should be sent to [email protected].
COMMUNICATION WITH PERSONS OF LIMITED ENGLISH PROFICIENCY
FBH will take reasonable steps to ensure that persons with Limited English Proficiency (LEP) have meaningful access and opportunity to participate in our services. Translation services may be provided if approved and accepted by the parent/caregiver and available at the time of mutually agreed upon clinical services appointment. Reasonable attempts will be made to ensure that translation services are provided to the family. FBH will make efforts to ensure that these services are appropriate for the language and cultural context and provided at the discretion of the parent/caregiver given the sensitivity of the clinical material being covered.
Requests for interpretation services or other service modifications required pursuant to this policy should be sent to [email protected].
NOTICE OF PROGRAM ACCESSIBILITY
Frazier and and all of its programs and activities are accessible to and usable by disabled persons, including persons with impaired hearing and vision.
Access features include a full range of assistive and communication aids provided to persons with impaired hearing, vision, speech, or manual skills, without additional charge for such aids: They will be arranged for virtual communication if and when needed.
Requests for patient assistance or service modifications required pursuant to this policy should be sent to [email protected].
If you believe that Frazier has engaged in discriminatory activity on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the ACA Section 1557 Coordinator. You can file a grievance in person or by mail, fax, or email in accordance with the Plan’s grievance procedures (a copy of which may be obtained from the ACA Section 1557 Coordinator). If you need help filing a grievance, the ACA Section 1557 Coordinator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by calling: 1-800-368-1019, 800-537-7697 (TDD)